HelpDesk

15 Lippitt Road, Kingston, RI 02881

helpdesk@uri.edu – (401)874-HELP

URI
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Fall 2016 Hours

Regular Hours:

M - Th 8am to 9pm
Fri 8am to 5pm
Sat 10am to 4pm
Sun Noon to 6pm

Please check the calendar for any changes to the regular schedule.

Contact Us

Walk-In: Kingston Library Rm LL19
Phone: (401)874-HELP
  (401)874-4357
General URI Help: 401-874-1000
E-mail: helpdesk@uri.edu

Problems with wireless?

If you are experiencing problems with wireless connectivity on any of the University of Rhode Island campuses please email wirelessfeedback@uri.edu

Phishing

The University of Rhode Island will never ask for your account passwords. If you have received a message asking for your username and password please forward that message to abuse@uri.edu

Back Office

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URI Wireless updates

Information Technology Services has recently made many changes to the wireless network. All wireless devices that are trying to access URI resources will no longer be NAT’d to a 131.128.x.x address pool. Now,  wireless clients will be using the local private IP address ranges that you can find below for both the URI_Secure and URI_Open networks. If you were currently allowing wireless clients to access your resources you will need to allow these networks through your firewalls, ACL’s, etc.

URI_Secure  172.20.0.0
URI_Open  172.30.0.0

If you experience any issues please contact the URI network and telecom services offices at 874-7071.
Thank you for all of your patience as we try to improve the wireless experience on our campuses!

Copyright © 2016 University of Rhode Island.

The University of Rhode Island
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